burger icon
Mr Green United Kingdom
Log In

Privacy Policy

This privacy notice explains how Mr Green, operated via green-mr.com and related services, collects, uses, and protects personal data of players and website visitors in the United Kingdom and certain other jurisdictions. It applies when you browse our site, create an account, participate in gambling and betting services provided through our Mr Green offering for the UK market, contact us, or otherwise interact with our services. We set out what data we collect, why we use it, how long we keep it, with whom we share it, and what rights you have under applicable data protection laws. This policy is effective from 6 November 2025 and will be updated as needed to reflect regulatory and operational changes.

Who We Are

For the Mr Green offering on green-mr.com, the primary data controller responsible for your personal data is WHG (International) Limited (the "Operator"), a group company of Evoke plc (formerly 888 Holdings). The Operator holds a remote operating licence (licence number 39264) issued by the UK Gambling Commission ("UKGC") for providing online casino and betting services to customers in the United Kingdom. Information about this licence is available on the UKGC public register at https://gamblingcommission.gov.uk/public-register/business/detail/39264.

The Operator's full corporate and registration details, including legal address and company registration number, are set out in the applicable terms and conditions at https://mrgreen.com/org-uk/terms-and-conditions and form an integral part of this privacy notice. Mr Green is provided as part of the Mr Green brand within the Evoke plc group and operates with a primary focus on the United Kingdom online gambling market.

We have appointed a Data Protection Officer ("DPO") and dedicated privacy team to oversee questions in relation to this notice and our data protection practices. You may contact us regarding privacy matters by using the following channels:

  • Email (preferred): privacy@green-mr.com for all data protection and privacy-related queries.
  • Website: via the contact or support features available on green-mr.com or any linked Mr Green help centre for UK customers.
  • Postal correspondence: using the corporate contact details provided in our terms and conditions at https://mrgreen.com/org-uk/terms-and-conditions, marked "Data Protection Officer".

If you are unsure which entity is responsible for your data in a particular context (for example, when you interact with affiliates or external tools linked from our site), you may contact us through the above channels and we will clarify the applicable data controller and provide further information.

What Personal Data We Collect

We collect and process a range of personal data to operate Mr Green via green-mr.com, to comply with legal obligations, and to provide safe and responsible gambling services. The specific categories of data we process include, but are not limited to, the following:

  • Identification and contact data: full name, date of birth, nationality, residential address, email address, mobile and landline phone numbers, username, account identifiers, and copies of identity documents (such as passport, national ID card, driving licence) and proof of address (such as utility bills or bank statements) collected for Know Your Customer ("KYC") and age verification purposes.
  • Account and transactional data: account registration details, login and logout times, account status, communication preferences, responsible gambling settings, self-exclusion status, bonus usage, loyalty or VIP status, betting limits, and internal risk ratings where applicable.
  • Financial and payment data: partial payment card details (such as masked card numbers and expiry dates), bank account and IBAN details, e-wallet identifiers, payment tokens, deposit and withdrawal records, refunds, chargeback information, and financial risk assessments carried out to comply with anti-money laundering ("AML") and affordability requirements.
  • Technical and device data: IP address, approximate location derived from IP, device identifiers, browser type and version, operating system, language preferences, screen resolution, time zone settings, and system log information about how you access and use our services, including error logs and performance data.
  • Usage and behavioural data: game sessions, betting and wagering history, game preferences, stakes and wins, duration and frequency of play, clickstream data, pages visited, features used, time spent on each page, interactions with promotions, and data generated through responsible gaming tools such as Green Gaming, which provide personalised risk indicators and recommendations.
  • Communications and customer support data: records of communications with our customer service and compliance teams (including emails, live chat logs, call recordings where permitted by law, and complaint correspondence), feedback provided through surveys, and interactions with third-party dispute resolution bodies, including the Independent Betting Adjudication Service (IBAS) via https://ibas-uk.com/consumers/register-with-ibas/.
  • Regulatory and responsible gambling data: information relating to self-exclusion and multi-operator exclusion schemes (such as data shared with GAMSTOP), responsible gambling tools and limits, interactions triggered by our monitoring of potentially harmful play, and data relating to safer gambling interventions, including support signposting through external organisations like BeGambleAware.
  • Cookies and similar technologies: data collected through cookies, web beacons, pixels, SDKs and similar technologies, including session identifiers, authentication tokens, analytics identifiers, advertising identifiers, and settings used to remember your preferences (such as language, cookie choices and device recognition).

We may also collect information from publicly available sources, credit reference agencies, sanctions lists, and fraud-prevention databases where necessary to meet our regulatory obligations and to protect our business and customers from fraud, money laundering and other financial crimes.

Legal Basis for Processing

We process your personal data in accordance with the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and other applicable laws. Depending on the specific purpose, we rely on one or more of the following legal bases:

  • Performance of a contract: We process data when it is necessary to enter into and perform a contract with you, including:
    • creating and administering your Mr Green account when you register via green-mr.com or linked services;
    • processing deposits, bets, wagers, bonuses and withdrawals;
    • providing customer support, handling queries and managing your account settings; and
    • delivering the online gambling and betting services you have requested.
  • Compliance with legal obligations: We are legally required to collect, verify, store and in some cases disclose certain data to comply with:
    • UK gambling regulations and licence conditions imposed by the UKGC (including social responsibility and AML requirements);
    • anti-money laundering and counter-terrorist financing laws, including customer due diligence, enhanced due diligence, and ongoing monitoring obligations;
    • responsible gambling requirements, including self-exclusion schemes such as GAMSTOP; and
    • tax, accounting, reporting, and record-keeping requirements applicable in the UK and relevant jurisdictions in which group entities operate.
  • Legitimate interests: We process data where it is necessary for our legitimate interests or those of a third party, provided that your interests and fundamental rights do not override those interests. These legitimate interests include:
    • maintaining the security and integrity of our systems, preventing fraud and abuse, and protecting our customers and business;
    • carrying out internal analytics, performance monitoring, product development, and service improvement, including through tools such as Green Gaming;
    • defending legal claims, managing disputes, and cooperating with regulators and alternative dispute resolution bodies like IBAS; and
    • ensuring effective corporate governance and reporting within the Evoke plc group.
  • Consent: In specific situations, we rely on your consent, for example:
    • sending direct electronic marketing communications (email, SMS, push notifications) where consent is required under e-privacy rules;
    • using non-essential cookies and similar technologies for analytics and advertising purposes; and
    • sharing your data with certain affiliates or advertising partners for personalised offers, where required by law.
    You may withdraw your consent at any time, as explained under "Your Rights", without affecting the lawfulness of processing based on consent before its withdrawal.
  • Protection of vital interests and public interest: In rare cases, we may process data to protect the vital interests of you or another person (for example, where there are serious concerns about self-harm linked to gambling behaviour) or where processing is necessary for reasons of substantial public interest on the basis of UK law, such as preventing fraud or safeguarding vulnerable persons.

Purpose of Processing

We use your personal data only for specified, explicit and legitimate purposes and do not process it in a manner incompatible with those purposes. The main purposes for which we process data in connection with Mr Green via green-mr.com include:

  • Providing and managing our services: to create and maintain your account, verify your identity and age, process deposits and withdrawals, manage bets and games, credit and settle winnings, apply bonuses and promotions, and provide customer support and account management.
  • Compliance and risk management: to perform KYC checks, affordability and source-of-funds assessments, AML and counter-terrorist financing monitoring, sanctions screening, fraud detection and prevention, and to comply with our obligations under gambling laws and licence conditions.
  • Responsible gambling and player protection: to monitor gambling behaviour for signs of harm, apply limits and interventions, manage self-exclusion and time-out requests (including through schemes such as GAMSTOP), and provide access to responsible gambling tools and resources, including external information such as BeGambleAware.
  • Service improvement and analytics: to analyse aggregated and pseudonymised data regarding how our site and games are used, improve user experience, optimise our offerings, run A/B tests, detect technical issues, and develop new products and features.
  • Marketing and personalisation: to send marketing communications about our products, promotions and special offers (where permitted by law and subject to your preferences), to personalise content and offers, and to work with trusted affiliates and advertising partners to provide relevant promotions.
  • Security and integrity of our systems: to secure our platforms, detect and prevent security incidents, protect accounts from unauthorised access, prevent cheating or abuse of bonuses, and ensure the orderly operation of games and betting markets.
  • Dispute resolution and legal claims: to investigate and handle complaints, disputes and chargebacks; to cooperate with the UKGC, IBAS and other relevant bodies; and to establish, exercise or defend legal claims in relation to our services.
  • Corporate governance and reporting: to meet reporting, audit and regulatory obligations within the Evoke plc group and to support internal governance, risk management and compliance functions.

Disclosure & Sharing

We treat your personal data as confidential and share it only where necessary for the purposes described in this notice, where we have a legal obligation, or where you have provided consent. When we share data, we require recipients to protect it appropriately and to process it only in accordance with our instructions and applicable law.

  • Group companies: We may share data with other entities within the Evoke plc group, including WHG (International) Limited and its subsidiaries, for purposes such as centralised risk management, technical operations, compliance, internal reporting, and customer support.
  • Payment service providers and banks: We disclose necessary data to payment processors, card schemes, banks, e-wallet providers, and other financial institutions to process deposits, withdrawals, refunds and chargebacks, verify payment methods, and prevent fraud.
  • Service providers and technical partners: We engage third-party suppliers to provide services such as IT hosting and infrastructure, game content, analytics, KYC/AML checks, identity verification, age verification, address verification, communications delivery, customer support platforms, and responsible gambling tools (such as Green Gaming). These providers act as processors or, in some cases, independent controllers.
  • Regulators, law enforcement and public authorities: We may share data with the UKGC, other regulators, law enforcement agencies, tax authorities and other public bodies where required or permitted by law, including for the purposes of regulatory reporting, investigations, audits, and enforcement of licence conditions.
  • Responsible gambling and self-exclusion schemes: We share relevant data with self-exclusion and safer gambling services, including GAMSTOP, and with organisations providing support and information on problem gambling such as BeGambleAware, to respect your self-exclusion choices and support harm prevention.
  • Dispute resolution bodies and advisers: Where you raise a dispute or complaint, we may share necessary information with alternative dispute resolution providers such as IBAS (see https://ibas-uk.com/consumers/register-with-ibas/), with our legal, tax, and other professional advisers, and with courts or tribunals when handling or defending claims.
  • Affiliates and marketing partners: With your consent where required, we may share limited data with marketing affiliates, advertising networks, and social media platforms to measure campaign performance and deliver relevant offers. This may involve the use of cookies, pixels and mobile identifiers, managed in accordance with our cookies section.
  • Corporate transactions: In the event of a merger, acquisition, restructuring, or asset transfer involving the Evoke plc group, your data may be shared with potential or actual purchasers and their advisers, subject to appropriate confidentiality safeguards, and will remain subject to this privacy notice (or a substantially similar one) thereafter.

We do not sell your personal data to third parties. Where third parties act as our processors, we put in place written contracts requiring them to implement appropriate security measures and to process data only as instructed. Where third parties act as independent controllers (for example, some payment providers or regulators), their own privacy notices apply in addition to this one.

International Transfers

Because Mr Green operates online and as part of the Evoke plc group, your personal data may be transferred to and processed in countries outside the United Kingdom and the European Economic Area ("EEA"). Some of these countries may have data protection laws that are different from those in the UK and may not provide the same level of protection.

  • Intra-group transfers: Data may be shared within the Evoke plc group, including entities located in jurisdictions outside the UK/EEA, for operational, compliance, and support purposes. These transfers are governed by intra-group data transfer agreements that incorporate appropriate safeguards.
  • Third-party service providers: Certain service providers and partners may process data in countries such as the United States or other non-UK/EEA jurisdictions, for example providers of cloud hosting, analytics, customer support platforms, and payment services.
  • Legal safeguards: Where data is transferred outside the UK/EEA to a country that is not subject to an adequacy regulation or decision, we implement appropriate safeguards such as:
    • standard contractual clauses approved by the UK Information Commissioner's Office or the European Commission (as adapted for UK transfers);
    • additional technical and organisational measures (including encryption and access controls) to protect the data; and
    • transfer risk assessments to evaluate the legal environment of the destination country.
  • Onward disclosures: Where required by law, regulators or law enforcement agencies in the destination country may be entitled to access personal data transferred to their jurisdiction. We assess such risks and take reasonable steps to minimise unnecessary disclosures.

You may contact us using the details under "Who We Are" for further information on the specific safeguards applied to international transfers, and for copies of the relevant standard contractual clauses, subject to appropriate redactions for confidentiality.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting and reporting obligations, and to resolve disputes. Retention periods are determined by applicable law, regulatory guidance (including UKGC requirements), and our internal policies.

  • Customer account and identification data: Data such as your name, contact details, date of birth, KYC documents and account history is generally retained for the duration of your relationship with us and for at least five (5) years after your account is closed or after the date of your last transaction, whichever is later, to comply with AML and regulatory record-keeping obligations.
  • Transactional and betting data: Records of deposits, withdrawals, wagers, wins, losses, bonuses and loyalty activity are typically kept for a period of six (6) to seven (7) years after the relevant transaction or the closure of your account, in line with financial and tax record-keeping requirements and to enable us to manage claims and audits.
  • Responsible gambling and self-exclusion data: Data relating to self-exclusion, responsible gambling interactions, limits, and risk assessments is retained for at least the duration of any self-exclusion period and for a subsequent period of up to seven (7) years, or longer where required by regulatory guidance, to ensure that self-exclusion is respected and to monitor patterns of play.
  • Marketing data: Data used for marketing purposes (such as email addresses and marketing preferences) is retained until you withdraw consent or opt out of marketing, plus a short period (usually up to two (2) years) to record and respect your request and demonstrate compliance.
  • Technical logs and security data: Log files, device identifiers and security-related data are generally kept for shorter periods, typically between six (6) months and five (5) years, depending on the nature of the data and the security, fraud-prevention and regulatory needs they serve.
  • Complaint and dispute records: Data relating to complaints, disputes, and interactions with IBAS, regulators or courts is retained for as long as necessary to manage and document the matter, typically for at least six (6) years after the issue is resolved.

Once the relevant retention period expires, we will either securely delete or irreversibly anonymise your data so that it can no longer be associated with you. In some circumstances, we may anonymise your data earlier so that it can be used for statistical, analytical or research purposes without further notice to you. We may also retain limited information, such as records of self-exclusion, to prevent re-registration where required by law or regulator guidance.

Your Rights

Depending on your location and subject to legal and regulatory limitations, you have a number of rights in relation to your personal data. For users of Mr Green via green-mr.com, these rights primarily arise under the UK GDPR and the Data Protection Act 2018. If you are a resident of Mexico, additional rights apply under the Mexican Federal Law on Protection of Personal Data Held by Private Parties and related regulations. We explain these rights and how you can exercise them in practice.

  • Right of access: You may request confirmation as to whether we process your personal data and, where we do, obtain a copy of your data together with information about how we process it. For UK users, this is your "subject access" right under UK GDPR. Mexican users have a comparable "access" right as part of the ARCO rights framework.
  • Right to rectification: You have the right to request correction of inaccurate or incomplete personal data. You can update many details directly in your account settings and may contact us to rectify any remaining inaccuracies.
  • Right to erasure: In certain circumstances, you may request deletion of your personal data, for example where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (and there is no other legal basis for processing), or where you believe we have processed it unlawfully. We may be unable to delete data that we must retain to comply with legal or regulatory obligations (for example, AML record-keeping or UKGC requirements).
  • Right to restriction of processing: You may request that we restrict the processing of your data in certain cases, for example while we verify contested accuracy, or where processing is unlawful and you prefer restriction to erasure, or where we no longer need the data but you require it for the establishment, exercise or defence of legal claims.
  • Right to object: You may object to processing based on legitimate interests (including profiling) where you believe your rights and interests override our legitimate interests. You also have an absolute right to object at any time to the use of your data for direct marketing, after which we will stop such processing.
  • Right to data portability: Where processing is based on your consent or on a contract with you and carried out by automated means, you may request that we provide your data in a structured, commonly used and machine-readable format and, where technically feasible, transmit it to another controller.
  • Rights regarding automated decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significant effects on you, unless such decision is necessary for contract performance, authorised by law, or based on your explicit consent. We may use automated tools for fraud prevention, AML risk scoring, and responsible gambling monitoring, but we ensure meaningful human review where required.
  • Mexican ARCO and consent rights: If Mexican privacy law applies to you, you may exercise the ARCO rights (Access, Rectification, Cancellation and Opposition) and rights to revoke consent or to limit the use or disclosure of your data, in line with the Federal Law on Protection of Personal Data Held by Private Parties and its regulations. We will handle such requests consistently with both UK/EU standards and Mexican requirements, where applicable.

How to exercise your rights: You can make a request by contacting us at privacy@green-mr.com or through the support features available on green-mr.com. To protect your account and others, we may ask you to provide specific information to confirm your identity before we act on your request. We aim to respond to all valid requests within one (1) month of receipt. If your request is particularly complex or you have made multiple requests, we may extend this period by up to a further two (2) months and will inform you of any such extension. In most cases, you will not have to pay a fee to exercise your rights; however, we may charge a reasonable fee or refuse to act on requests that are manifestly unfounded or excessive, especially if they are repetitive.

Where we rely on your consent for processing, you may withdraw that consent at any time via your account settings, unsubscribe links in marketing communications, or by contacting us. Withdrawal of consent will not affect the lawfulness of processing carried out before the withdrawal, nor will it affect processing based on other lawful grounds. We will always consider your request in light of our regulatory obligations, especially in the gambling and AML context, and will explain clearly if and why we cannot fully comply with a particular request.

Cookies & Tracking Technologies

Mr Green uses cookies and similar technologies on green-mr.com and related interfaces to ensure the proper functioning of our services, enhance your experience, analyse site usage, and deliver personalised content and offers. Cookies are small text files stored on your device, while similar technologies may include pixels, tags, SDKs and local storage.

  • Types of cookies we use:
    • Strictly necessary cookies: essential for the operation of our site and services, including those that enable you to log in, navigate secure areas, place bets, process payments, and manage your account and self-exclusion settings.
    • Functional cookies: used to remember your choices and preferences (such as language, region, login details, and cookie preferences) and to provide enhanced features and personalisation.
    • Analytics and performance cookies: used to collect anonymised or pseudonymised information about how visitors use our site, such as pages visited, time spent on pages, and error messages, helping us improve performance and usability.
    • Advertising and marketing cookies: used to deliver relevant advertisements and promotions on our site and on third-party sites, to measure the effectiveness of marketing campaigns, and to limit the number of times you see a particular advert. These may be set by us or by approved advertising partners and affiliates.
    • Third-party cookies: set by third-party service providers, such as analytics tools, social media platforms, and affiliate networks, to support features or campaigns integrated into our services.
  • Managing cookies: When you visit our site for the first time (and periodically thereafter), you will see a cookie banner or consent tool that allows you to accept or reject different categories of non-essential cookies. You can update your preferences at any time via our cookie management panel (where provided) or through your browser settings, which typically allow you to block or delete cookies. Please note that blocking strictly necessary cookies may prevent the site from functioning properly and may limit your ability to access or use some features.
  • Do Not Track and similar signals: Our systems may not respond to all browser-based "Do Not Track" signals. However, you can control many forms of tracking, including cookies, through the mechanisms described above.

More detailed information about specific cookies in use, their lifetimes and purposes may be available in a dedicated cookie policy or within the cookie consent tool displayed on green-mr.com.

Data Security

We take the security of your personal data and the integrity of Mr Green operations extremely seriously. In light of past industry regulatory actions and the enhanced compliance framework within the Evoke plc group, we have implemented a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, alteration, disclosure or destruction.

  • Encryption and secure transmission: Data transmitted between your device and our systems is protected using industry-standard Transport Layer Security (TLS) protocols (TLS 1.2 or higher) and strong cipher suites. Sensitive data is encrypted in transit and, where appropriate, encrypted at rest using robust encryption algorithms and key management practices.
  • Access controls and authentication: Access to personal data is strictly limited to authorised personnel who require it for their roles (for example, customer support, fraud, AML and IT security teams). Administrative access to systems is governed by multi-factor authentication, unique user IDs, and role-based access controls, with regular reviews and revocations when roles change.
  • Segregation and protection of funds-related data: In line with our UKGC licence conditions and the "medium protection" level for player funds, we maintain segregated accounts and internal controls designed to protect customer balances, even though they are not guaranteed by the government or under client money rules. Financial data is subject to additional access and monitoring controls.
  • Monitoring, logging and testing: We continuously monitor our systems for suspicious activity and potential vulnerabilities, maintain detailed audit logs, and use automated tools to detect anomalies, fraudulent behaviour and attacks. We conduct regular security testing, vulnerability assessments and, where appropriate, independent security audits, drawing on recognised standards such as ISO 27001 and SOC 2 as benchmarks for our controls.
  • Policies, training and governance: We maintain documented information security, data protection and acceptable use policies, and we provide regular training and awareness programmes to staff regarding data protection, responsible gambling and security obligations. Past regulatory findings have informed enhanced internal controls, escalation protocols and governance across the group.
  • Incident response and breach notification: We operate formal incident response procedures to detect, investigate, mitigate and, where necessary, report security incidents and personal data breaches. Where a breach is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority (such as the UK Information Commissioner's Office) and, when required by law, inform you without undue delay, describing the nature of the breach, likely consequences and measures taken.

While no online service can guarantee absolute security, we continually assess and update our security posture in light of emerging threats, technological developments and regulatory expectations, including those arising from the ongoing reform of the UK gambling framework during 2025-2025.

Complaints & Contacts

If you have any questions, concerns, or complaints about how Mr Green, via green-mr.com, processes your personal data, we encourage you to contact us first so we can seek to resolve the issue promptly and fairly.

  • Step 1 - Contact our support team: You can raise a privacy-related query or complaint through our standard customer support channels or by emailing privacy@green-mr.com. Please provide sufficient information to identify your account and describe your concern.
  • Step 2 - Review by Data Protection Officer: If your issue is not resolved at first contact, or if it is clearly data protection-related, it will be escalated to our DPO or specialist privacy team. We will investigate the matter, review relevant records and, where necessary, liaise with other internal teams (such as compliance, security or responsible gambling).
  • Step 3 - Response timeframes: We aim to acknowledge your complaint within a reasonable period, typically within a few working days, and to provide a substantive response within one (1) month. For complex issues, we may need longer to investigate (up to an additional two (2) months); if so, we will inform you and keep you updated.
  • Alternative dispute resolution (gambling disputes): If your complaint relates to a gambling transaction and remains unresolved after following our internal complaints procedure, you may be entitled to escalate it to an alternative dispute resolution service such as IBAS via the form at https://ibas-uk.com/consumers/register-with-ibas/. This is primarily for gambling disputes rather than data protection issues, but related information may be shared as necessary to handle the case.

Supervisory authorities and data protection regulators:

  • United Kingdom (primary authority for UK users): You have the right to lodge a complaint with the Information Commissioner's Office ("ICO") if you believe your data protection rights have been violated. Further information is available at https://ico.org.uk. You may contact the ICO via the channels provided on its website.
  • European Union residents: If you are located in the EEA, you may also have the right to complain to your local data protection authority. Contact details are available through the European Data Protection Board website.
  • Mexico (where Mexican law applies): If you are a resident of Mexico and consider that your rights under the Federal Law on Protection of Personal Data Held by Private Parties have been infringed, you may lodge a complaint with the National Institute for Transparency, Access to Information and Personal Data Protection ("INAI"). Information on how to contact INAI is available at https://www.inai.org.mx.

We would appreciate the opportunity to address your concerns directly before you approach a regulator and therefore request that you contact us in the first instance wherever possible.

Updates

We may update this privacy notice from time to time to reflect changes in law, regulatory expectations, our licence conditions, technological developments, or our operational practices in relation to Mr Green and green-mr.com. The version posted on our site will always state the date of the latest update and, where appropriate, a summary of material changes.

  • How we notify you: For non-material changes (such as clarifications, structural improvements or minor adjustments), we will update the text on our site and revise the "Last updated" date. For material changes that significantly affect how we process your data or your rights, we will provide additional notice, which may include email notifications, in-account messages, or prominent banners on our website.
  • Advance notice for significant changes: Where feasible and legally required, we will provide at least thirty (30) days' notice of material changes that materially affect your rights or the way we use your data, so you have time to review the updated notice and, if you do not agree, to adjust your settings or close your account before the changes take effect.
  • Your options: If you continue to use our services after a change takes effect, you will be deemed to have acknowledged the updated notice, to the extent permitted by law. If you do not agree with the changes, you should discontinue use of the services and may request account closure; we will continue to handle your data in line with this notice and applicable law.
  • Version control and changelog: We maintain internal records of prior versions of this privacy notice and, for significant updates from 2025 onwards, we may provide a brief changelog summarising key modifications (for example, changes relating to UK gambling reform measures or expanded responsible gambling tools).

Last updated: November 2025.